Melbourne is serviced by Public Transport Victoria (PTV), a network of trams, buses and trains. A Myki card can be used on any tram, bus or train service. The reusable Myki card is easy to use.
You can add money and purchase Myki cards from newsagents, magazine stands, 7-eleven stores and tram and railway stations. Look out for the City Circle Tram, which provides a free journey and commentary around the city. It’s a maroon-coloured tram that travels along Flinders, Spring, La Trobe and Spencer streets.
Please note, trains, buses and trams do not accept cash payments.
Myki cards cost $6 for an Adult and $3 for Concession/Children. You will then need to add a dollar amount to cover each trip, which can vary from $2.25 – $9.
FREE TRAM ZONE
The Melbourne CBD is a Free Tram Zone. The Free Tram Zone includes the area from the iconic Queen Victoria Market, across to Victoria Harbour in Docklands, up to Spring Street and over to Flinders Street Station and Federation Square. See map below.
Travel on trams within this zone is free, and you don’t need a Myki, however, if your journey starts or finishes outside the boundaries of the Free Tram Zone, you must touch on your myki at the reader in the normal way to make sure you have a valid ticket.
The Free Tram Zone signs at tram stops will identify the boundaries of the zone.
Please note that the Meat Market and Arts Centre Melbourne nearest tram stops both fall just outside of the Free Tram Zone.
For more information on public transport options or to plan your journey, please visit: ptv.vic.gov.au
Information is also available in other languages here: ptv.vic.gov.au/information-in-other-languages/
Taxis in Melbourne are mostly YELLOW but are also sometimes white or silver. If taxis are available for hire the light on the roof will usually be ON. If the light is OFF it means the taxi is occupied. After 10pm, taxi drivers can ask for payment before you ride.
Taxi Phone Numbers:
+ Silver Top Taxis: 13 10 08
+ 13 Cabs (one three cabs): 13 22 27
City Taxi Ranks:
+ Outside Arts Centre Melbourne
+ Opposite Travelodge on Riverside Quay, Southbank
+ Flinders Street Station
+ Swanston Street in front of St Paul’s Cathedral
UBER, DIDI & OLA – RIDESHARE APPS
Rideshare apps such as Uber, DiDi & Ola are also available in Melbourne. These free apps are available to download from the App Store or Google Play. Payment is completely cashless and done so via the apps so you will need to sign-up using Visa, Mastercard or Paypal.
FREE WIFI HOTSPOTS
Free public WiFi is available at various locations around the city. A few options are:
+ Arts Centre Melbourne – 100 St Kilda Road, Southbank
+ Federation Square – Corner Flinders and Swanston streets, Melbourne
+ State Library of Victoria – 328 Swanston Street, Melbourne
+ ‘VicFreeWiFi’ – Available at all Melbourne CBD train stations, the Bourke Street Mall, Queen Victoria Market, Melbourne Museum, and South Wharf Promenade at Melbourne Convention and Exhibition centre. This service requires no login, passwords or other personal data and is ad-free.
In an emergency dial 000.
An operator will connect you to Police, Fire Brigade or Ambulance. There is an interpreting service for callers who speak other languages.
Non-emergency Phone Numbers:
+ Ambulance – 1300 366 141
+ Fire – 9662 2311
+ Police – 131 444
City Police Stations:
+ 637 Flinders Street, Melbourne, phone: 9247 6666 226
+ Flinders Lane, Melbourne, phone: 9650 7077