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Djuwala Dancers performing at Wollondilly Arts Centre.

FAQs

Your questions, answered.

Registration

When will registrations open?

Registrations are now open. Register now via the link here

What are the registration prices?

Tickets are priced based on your or your organisation’s annual turnover. This also includes independent practitioners (unsalaried artists or producers). 

All figures are in AUD and inclusive of 10% GST (Goods and Services Tax). 

  • Small/Independent (Under $250,000 AUD) – $675
  • Medium ($250,000 – $1 million AUD) – $1,015
  • Large (Over $1 million AUD) – $1,350

 

What are my payment options when I register?

You can pay directly by credit card and your receipt will be sent in your registration confirmation email.

You can also choose to pay through a tax invoice via direct deposit. Your invoice will be sent to you via email when you register. We require payment to be received before you join us at the event.

Can I provide a purchase order for my tax invoice?

Yes, the registration form will prompt you to provide a purchase order number that will then appear on your tax invoice, if relevant.

How can I check this event is accessible to me before I register?

Head to the Accessibility page for further information on how we can work with you to ensure your needs are accommodated.

When you register for APAM, the form will give you the opportunity to let us know about any access requirements you’d like to communicate, and an APAM team member will be in touch to discuss this with you.

How is my registration information secured?

We take data safety seriously and only use platforms complying to the highest level of security. The APAM 2026 registration system will be hosted with Swapcard via Avolio. PAC Australia’s Privacy Statement outlines our commitment to protecting your data. You can also find out more about Swapcard’s Privacy Policy and security provisions.

Do I need to be a member of PAC Australia to access any discounts or programming at APAM?

No – PAC Australia members do not receive any specific benefits related to APAM. PAC Australia members do, however, receive discounts on registrations for our national platform, APAX. For more information on membership to PAC Australia and what benefits are available, please visit follow the link here.

Program

How can I apply to be in the APAM program?

Visit the Applications page for more information.

What is the APAM program for 2026?

Head to our Program page for the most up-to-date info. 

Where is APAM 2026?

In beautiful Boorloo/Perth, Western Australia. Our main venue is the Pan Pacific Perth Hotel. 

If my application for the APAM program is successful, will this mean I’m in the Perth Festival program? If I'm programmed in Perth Festival, does my work go into APAM?

No, Perth Festival and APAM will be making curatorial decisions independent of one another.  

What is Groundwork?

Find out more about the Groundwork program.

Can I view past APAM programs?

Have a look at History of APAM, which includes links to archival websites of past APAM programs.  

Will there be a livestream option in 2026?

Unfortunately, APAM 2026 will not have a livestream program or registration option.  

Swapcard

How do I set up my Swapcard profile?

You can set up your Swapcard profile via following the link received in your emails. Haven’t received your link? Please contact apam@paca.org.au 

If you already have Swapcard and/or have logged out you can login again using your email address that you registered for APAM with. Please input your email address and it will send a one time code to your email which you can input to access Swapcard.  

If you would like to set up a password (though this is optional) you can do so via the Website by clicking on your profile and then hitting ‘Settings’ and opting to set your password. 

I forgot my password, how can I reset it?

You don’t need a password to access Swapcard. Simply follow the Magic Link sent directly to your email.

If you logged out you can login again using a one time code – this will be sent to the email that you registered for APAX with.

If you would like to set up a password you can – you can do so by using the web based version of Swapcard clicking on your ‘Profile’ icon going to ‘Settings’ and clicking on ‘Change Password’.

If you run into issues or need your Magic Link resent please contact us at apam@paca.org.au

How can I change my password?

If you want to change your password, go to Settings on your web app, then click on change password in the Password section. 

My email address isn't recognised - what do I do?

Please make sure that the email address you are using is the one you used to register for the event – this is the email address that is connected with your Swapcard profile.  

An email address can only be used for one person, if several people have registered with the same email address please contact apam@paca.org.au so we can change this for you. 

I did not receive the email containing my Magic Link?

All the emails sent from Swapcard are sent from hello@swapcard.com. 

It is possible that these may have ended up in your Spam folder. Please check this first and let us know if it still hasn’t been received. If it has ended up in Spam please mark as ‘Not Spam’ so you don’t miss out on anything else. 

Magic links are personal to each and every person. 

How do I add a photo to my profile?

If you do not have a profile picture when you login to your Swapcard profile you will be automatically given an opportunity to add one. 

Click on:  

  • ‘Add your picture’ and select the photo you want to have as your profile picture  
  • Once the photo has been selected you can crop it to how you would like it to look  
  • Once the photo has been cropped you can validate it by clicking the Tick icon at the top right of your screen 
  • If you do not want to add a profile picture at this time you can add one at a later date by going to your My Profile tab 
  • Here you can click the box with your name and then on ‘Edit’ in the box with your empty profile picture 
  • You will arrive on the next page and by clicking on the empty circle of your profile photo you will be able to select a photo and then crop it as explained above 
  • You can also take a photo when editing your photo by clicking on ‘Camera’ 

How do I add a bio to my profile?

To add a bio, go to the ‘My Profile’ tab and then click ‘Edit’ in the Bio box. Describe yourself in a few words then hit ‘Save’. 

How do I link my social media to my profile?

  • Go to the ‘My Profile’ tab 
  • Check the box with your name to arrive in your profile then click on ‘Edit’ in the Social Media box 
  • Add the usernames of the social media you want to add to your profile 
  • Important note: Add only the username and not the entire URL corresponding to the profile of each of your social media  

What information in my profile is accessible to other participants?

The following information is publicly accessible to all participants of the event. 

  • First Name 
  • Last Name  
  • Job title  
  • Company  
  • Biography  
  • Social networks (if completed) 
  • Skills (if completed/if you would like to add) 

The information on my profile isn't mine?

It is possible that during your connection you might encounter a profile that corresponds to that of one of your colleagues/someone else.  

This happens if you have registered for someone else and already have an existing Swapcard profile or when two (or more) people have registered for an event with the same email address. 

If this has happened please contact us at apam@paca.org.au so we can help you resolve this issue. 

How can I send messages on the platform?

You can send messages to your contacts/connections in the platform.  

  • To do this please go to homepage of your app (Click the ‘Home’ icon) 
  • Hit the ‘Attendees’ tab 
  • Search through the attendees to find the person  
  • Hit the button that says ‘Connect’ next to their profile 
  • Once this person has accepted your request, you can message back and forth! 

How do I register for different sessions?

Register for sessions by clicking on the ‘Bookmark’ icon or the button that reads ‘Reserve my seat’ to hold your spot in a particular session.  

You can check and confirm this event has been added to your schedule by then going to ‘My Event’ or ‘My Schedule’ to see all the events you have registered for.  

Once an event is fully subscribed a message will display to let you know that there are no seats left for that particular session. Please check back in regularly to see if a spot becomes available. 

I'm looking for some basic troubleshooting steps?

Having issues with the platform? A few things we suggest you do before you reach out to PAC Australia for help: 

  • Try to clear your cache, refresh your phone or browser and login once again 
  • Try to close the web browser and open again, or try to log out and then log bac in again  
  • Try using a different web browser like Safari, Firefox or Chrome.